Under the supervision of the Dépôt Manager, the clerk ensures the availability of merchandise on the shelves and provides customer service in-store. Occupying the cash register, he ensures that the store is replenished, receives and stores the goods, and labels the products.
PRIMARY FUNCTIONS
- Responsible for cash and customer payments
- Receive the goods
- Unpack the goods
- Label the goods
- Pack some products
- Arrange merchandise on shelves and in displays
- Arrange products according to the planograms
- Refresh tablets with products already in the warehouse
- Check promotional items
- Make sure the shelves are flawless
- Prepare the displays
- Welcome customers and direct them to the desired product
- Offer a quality, personalized, fast and courteous customer service
- Take inventory of the store
- Any other related tasks
ACADEMIC TRAINING
- High School diploma
EXPERIENCE, COMPETENCIES AND APTITUDES
- In-depth knowledge of in-store procedures
- Experience in customer service 1 to 3 years
- Fluency in English and French, spoken and written
- Be physically fit so as to be able to lift loads of up to 40 pounds (18 kg)
- Strong ability to adapt to changes in direction, priorities and timelines.
- Adapt and work effectively in a variety of situations and individuals
- Autonomous
- Excellent interpersonal skills; Possess team and leadership skills
- Mathematical Skills
- Customer-centric, and focussed
- Ability to work in a team and communicate effectively
- Excellent sense of detail in order to achieve quality results
- Excellent organizational skills; Ability to systematically manage all frequent interruptions caused by requests from internal and external clients
ACCOUNTABILITY
It is the employee’s responsibility to :
- Complete the tasks defined in his / her job description
- Keep their immediate supervisor informed of activities under their responsibility;
- Work in a professional manner with various departments;
- Notify the immediate supervisor of any problems that may affect the quality of the company's products.
SALARY
Between 13$ to15$ per hour